Refund policy
At Wagster Treats we stand behind our products and want you to be as satisfied as the many customers who have enjoyed them over the years. If you’re unhappy with your purchase for any reason, please contact us at woof@wagstertreats.com
Non-Returnable Items
Due to the nature of our products, dog treats cannot be returned. All items are sold on a non-returnable basis unless defective.
Please check your order upon arrival to ensure all items match your receipt.
If you receive an incorrect item, do not open it. We cannot accept returns or issue refunds for opened, tampered-with, or non-original-condition products.
If your treats arrive damaged (excluding naturally broken treats), contact us and we’ll be happy to help.
Purchases From Other Retailers
For products bought anywhere other than wagstertreats.com, please contact the original retailer. A receipt may be required.
Before Returning Any Product
Please do not send any product back without contacting us first for return instructions.